PRIVACY POLICY

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To provide our customers with ongoing assistance and support;

To be able to contact our visitors and customers with general or personalised service-related notices and promotional messages;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

To comply with any applicable laws and regulations.


How do we store, use, share and disclose your personal information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.


How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.


How do we use cookies and other tracking tools?

We use Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.


How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at support@simplekentfunerals.co.uk or by mail to Simple Kent Funerals Limited, Applefield Cottage, Redbrook Street, Woodchurch, Kent TN26 3QS.


Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.


Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@simplekentfunerals.co.uk or by mail to Simple Kent Funerals Limited, Applefield Cottage, Redbrook Street, Woodchurch, Kent TN26 3QS.

Call 07806 613 297 day or night

© 2020 Simple Kent Funerals Limited

Applefield Cottage, Redbrook Street, Woodchurch

Kent TN26 3QS.
Company Number 11350743.